TroubleshootingGrowthScale
I cannot connect Google
This is usually an account access or permission issue. See the full walkthrough for the fix.
You tried to connect Google Search Console or Google Analytics 4 and it did not work.
Likely causes
- Wrong Google account: you may be signed in with an account that does not have access to the property.
- Insufficient permissions: your access level on the property may be below what is needed.
- Restricted apps: your organisation may block third-party app authorisation on Google Workspace.
Fixing it
See Fixing a failed Google connection for the full walkthrough covering each of these causes. If that does not resolve it, contact the team using the request option below.
Last verified 28 July 2026
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Related articles
- Fixing a failed Google connection
Most failed Google connections come down to account access. Check that first, then try reconnecting.
- Connect Google Search Console
Connect Search Console to add your own search visibility data alongside your competitor data.
- Connect Google Analytics 4
Connect Google Analytics 4 to add your own traffic data alongside your competitor data.
Still stuck?
Send this to the team and we will pick it up.