Help

Categories

Set up your workspace and take your first steps in Vyera.

Add, organise and track the competitors you monitor.

How Vyera collects, refreshes and verifies data.

Enable and configure the modules available on your plan.

Set up briefings and let the agent surface what matters.

Connect Vyera to the other tools your team uses.

Configure notifications for the changes you care about.

Plans, invoices and payment methods.

Authentication, data handling and account security.

Fixes for the most common problems, fastest checks first.

Tables, limits and definitions for quick lookup.

Popular questions

  • Add your first competitors

    Add competitors from the Competitors section so Vyera starts tracking their sites.

  • Connect Slack

    Connect Slack so changes and briefings post to a channel your team already watches.

  • I cannot sign in

    Check your work email is correct and that the sign-in code has not expired before contacting the team.

  • Cancel your subscription

    Cancel your subscription from Plan and billing when you no longer need a paid plan.

  • Why you did not receive an alert

    Check your sensitivity setting first, since most missing alerts are below the threshold rather than lost.

  • Delete your account and data

    Email support@vyera.ai to delete your account. Data is deleted within 30 days, with backups purged within 90.

Need more help?

Can't find what you're looking for? Send it to the team and we will pick it up.