Why a briefing did not generate
Check your plan includes the briefing first. Most other cases come down to too little data that week.
You expected a weekly briefing and it did not generate.
Most common cause: your plan does not include it
The weekly briefing is not included on every plan. See Briefings and plan availability to check whether yours does.
Other causes, by how often they happen
Note
These are ordered by frequency. Work through them in order rather than jumping to the last one.
- Your workspace or competitors were added too recently for there to be enough data to summarise yet.
- All your sources were paused or failed to run that week, so there was nothing to include. See Understanding Data health.
- Your workspace timezone changed recently, shifting when the briefing is due.
If none of this fixes it
Send your workspace name and roughly when you expected the briefing to the team using the request option below.
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Related articles
- How the weekly briefing works
The weekly briefing summarises what changed across your competitors on a set day each week.
- Briefings and plan availability
The weekly voice briefing is included on Growth and Scale, but not on Free.
- Understanding Data health
Data health shows whether your sources are running normally, so you can spot problems at a glance.
- No briefing this week
Usually a plan limitation or too little data yet. See the full walkthrough for the fix.
Still stuck?
Send this to the team and we will pick it up.