Something changed and I do not know why
Answer a few quick questions about what specifically changed to find the article that explains it.
This is for when something specific has visibly changed and you want to know why, not for a general sense that something is broken. If you are not sure what is wrong at all, see Something looks wrong and I am not sure what instead.
Did a number or figure change?
See My numbers look wrong, or Why two sources disagree if two figures in your workspace disagree with each other.
Did your data start looking stale or out of date?
See Why your data can look stale.
Did your weekly briefing change or stop arriving?
Did a competitor suddenly look different, or lose its history?
See When a tracked competitor rebrands.
Did your plan or billing change?
See My plan changed unexpectedly.
If none of these fit
Contact the team using the request option below and describe exactly what changed and when you first noticed it.
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Related articles
- Something looks wrong and I am not sure what
Answer a few quick questions to find the article most likely to cover your issue.
- When two sources disagree
Vyera does not silently pick a winner when sources disagree. It surfaces the disagreement so you can judge which to trust.
- Why your data can look stale
Vyera refreshes competitor data on a schedule, so a short delay between a change and it appearing is expected.
- My plan changed unexpectedly
Check whether another team member changed it first, since plan changes are workspace-wide and visible to the whole team.
Still stuck?
Send this to the team and we will pick it up.