Help

Security

Authentication, data handling and account security.

Tasks

Concepts

  • Access controls and permissions

    Workspace roles control access on your side. Two-factor authentication is available per member, and an audit log can be exported.

  • How Vyera uses AI and what is sent where

    Vyera sends your content to OpenAI, Anthropic, Google and Perplexity to generate analysis, and only for that purpose.

  • How we secure your data

    Your data is encrypted in transit and at rest, and access is restricted on a least-privilege basis. Vyera holds no independent security certification.

  • Whether your data trains models

    Your content is not used to train the AI providers' models, and Google user data is never used for AI training at all.

Reference

  • Data retention periods

    Most data is kept while your account is active and deleted within 30 days after, with backups purged within 90 days. Billing records are kept for six years.

  • Our data processing agreement

    Vyera's DPA is published at vyera.ai/dpa and is incorporated into the Terms automatically, so there is nothing to sign.

  • Our subprocessors

    Vyera uses eight subprocessors, listed below, and gives 30 days' notice before adding or replacing one.

  • Service availability

    Vyera is in early access and does not currently commit to an uptime figure or a service level agreement.

  • UK GDPR and your rights

    You can access, correct, delete, restrict, object to, or receive a copy of your personal data. Email support@vyera.ai and we respond within one month.

  • Where your data is stored

    Vyera runs in Amazon Web Services' London region. Some processing, including AI generation, takes place outside the UK.